Customer feedback system

• Author: Alan Ousi
• Date / Version: 29/05/2023 / 1.0

User roles

1. Developer
2. Customer

Prerequisites / Conditions

1. Customer should be able to send feedback on his/her experience on the site.

Use Case Diagram

Description of use case

1. Customer Uses Traffic Visualizer
2. Customer gives feedback on Traffic Visualizer
3. Developer receives the feedback
4. Developer improves on Traffic Visualizer

Exceptions

• E1

• E2

Result

• Expected result of the use case

Use frequency

• Describe how often the use case is executed.

The usecase should be executed everytime a customer uses the website.

• Describe other relevant information related to the use case, such as open issues, references to the codes used, etc.

Sources

This wiki-document is based on the The public administration recommendations

Thanks to the original authors.